Service line 02

Production AI Engineering.

Where value gets built. Blended consulting and AI engineering, working with business and IT stakeholders to take pilots into production — inside the systems of record you already run.

What it is

A pilot proves a model can do the task. Production proves it does the task every day, inside your ERP, your case-management system or your call queue, with someone accountable when it drifts.

Our forward-deployed engineers sit with your business and IT teams to close that gap: platform security and governance, observability and integration, connectors, prompt and skills engineering, knowledge management, and onboarding.

Outcome

Pilots in production, cost per transaction down, cycle time cut.

What we deliver

GenAI & agentic systems

Enterprise agent platform, vertical agents and multi-agent orchestration — work completed autonomously, exceptions escalated to people.

Document intelligence

Extraction, classification, validation and approval routing — manual handling removed, straight-through processing at volume.

Voice AI

Real-time voice agents, self-service and live handover — enquiries resolved without queues, service hours extended.

Enterprise app agents

Agents embedded in the systems of record with MCP-based integration — adoption without retraining, no change to the system of record.

Full-stack delivery

Interfaces, APIs and integration built and tested end to end, like a product team, not a model demo.

Evaluation & assurance

Evaluation harnesses, guardrails and a measured baseline before anything goes live.

Forward-deployed engineering · five disciplines

Business analysis

Turns business ideas into AI systems, agents and skills

Data engineering

Pulls in and transforms the data sources a model actually needs

ML engineering

Hosts models and runs post-training to fit the customer's domain

Cloud & platform

Deploys and integrates APIs as containers, production-grade

Full-stack delivery

Integrates with applications and tests end to end, like a dev

Proof
Get in touch

Bring us the pilot that never made it to production.

We baseline cost per transaction and cycle time before we start, and report against them after we ship.

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